Category: Are We Idiots?

The Snowball Effect

Greetings. Many of us were either shocked or amused a few …

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How Amazing is That?

Greetings. On a recent visit to a veterinarian’s office a bright red …

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Getting “Out of the Box”

Greetings. While I am keen on the importance of strangers in …

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The Genius of Nap Time

Greetings. When we were kids, nap time was an essential part …

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Learning From The Worst

Greetings. While many of us were enjoying college basketball’s Final Four …

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Changing the Equation

Greetings.  A fascinating article by Chico Harlan in Sunday’s Washington Post reports on a startling …

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Tired of Disclaimers?

Greetings.  We live in a world filled with disclaimers.  A world …

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On the Road to Exceptional

Greetings and welcome back for Day 3 of my quest to …

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How Well Am I Doing?

Greetings.    We all know that customer support is an important …

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Clearing the Air

Greetings.  We've just arrived in Sweden for our annual pilgrimage to the …

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Learning from Tow Truck Drivers

Greetings.  If I were to ask you to list some of …

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Sweating for Fun and Profit

Greetings.  It has been six days without power and air conditioning at …

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