Putting Communication in Con-Text
Greetings. I've finally decided to GWTP (get with the program). After …
Where Everybody Knows Your Name
Greetings. Many of you will recall the theme song for the …
Dear Wells Fargo
Greetings. "Happy" is a very nice word and in recent years …
Whacking Moles
Greetings. Do you ever feel that you're not really accomplishing anything? …
Rethinking Netflix
Greetings. Netflix is in the news today on the heels of …
Inventing Poor Service
Greetings. I can only assume that the folks at Best Buy, the …
Politics as Unusual
Greetings. It's mid-term election day in the U.S. and a chance …
Value Added
Greetings. It's the start of a new week and a chance …
It’s Not Our Fault
Greetings. Traveling is a great way to experience good and not-so-good …
The Semi-Private Room
Greetings. If you've ever stayed in a hospital or visited someone …
Accentuating the Negative
Greetings. I don't watch a lot of television–except for sports, the …
“Worst Company in America”
Greetings. The votes have been cast, and the 2010 "Worst Company …
