Virtual Healthcare
Greetings. There are a lot of ways that technology can be …
Selling the Perfect College Experience
Greetings. Yesterday I wrote about the challenge of competing and thriving …
Thriving in a “Sea of Sameness”
Greetings. If you're like most companies and organizations, one of the …
Beyond Expectations
Greetings. It's Monday morning, and I'm sure that you've all returned …
Fishy Business!
Greetings. When was the last time you were in school? And, …
Who Moved My Silo?
Greetings. Silos. Silos. Silos. No I'm not thinking about the kind …
Think Big!
Greetings. Driving back from a speech in Myrtle Beach I passed …
Product of the Year
Greetings. I'm often thinking about new products, services and solutions, and …
Fast When It Matters
Greetings. Speed matters. As customers we want things quickly or even …
The Ideal Customer Experience
Greetings. It's the start of a new work week–unless you've been …
